Touchpad not working on Computer (windows 10)

If your touchpad isn’t working there are a few things you can try to get it working again.

Step one- On some makes of computers there is a button that turns the touch-pad on and off it is situated at the top of the keyboard and is usually one of the function buttons you can tell because it has a picture of a touchpad on it. If your computer doesn’t have this then disregard this step.

Step Two- Plug in a mouse to use temporarily so you can do the following steps, Then go to device manager you can locate this by either using the search icon and typing it in or right clicking on the start button on the screen and click on device manager (near the top).

Step Three- Once in device manager navigate to “Mice and other pointing devices” and double click it should then have a couple of options underneath look for something like synaptic Touch-pad or something to that affect.

Step Four- Once located right click and click on uninstall device, a box will come up asking if you want to delete device do not tick the box and press “okay” then restart the computer.

Step Five- Once the computer has been restarted then you can unplug the mouse and the touch-pad should be working. If the issue persists then give us a call and someone can come out and resolve the issue, for contact details click on the Enquiries Tab at the top.